NTELOS

Customer Support

E-mail us: click here. (Allow 2-3 business days for a reply.)
To pay your bill online: click here.
Pay Your Bill By Phone: Dial 611 in local area or 1-877-468-3567 and listen for the prompt. You may use an electronic check, your VISA, MasterCard, or Discover credit card, or an ATM/Debit card with the Star Logo.
To speak with a nTelos Customer Care Representative:
Dial 611 from your mobile phone.
Prepaid Online
Check on the repair status of your phone: click here.
Handset Insurance

Corporate Contact Information

NTELOS Corporate Headquarters
401 Spring Lane, Suite 300
Post Office Box 1990
Waynesboro, VA 22980
(P) 1.877.4NTELOS -or- 1.877.468.3567

Richmond Office
9011 Arboretum Pkwy, Suite 295
Richmond, VA 23236
(P) 1.877.4NTELOS -or- 1.877.468.3567

Daleville Office
1900 Roanoke Road
Post Office Box 174
Daleville, VA 24083
(P) 1.877.4NTELOS -or- 1.877.468.3567

Charleston Office
500 Summers Street, Suite 300
Charleston, WV 25301
(P) 1.877.4NTELOS -or- 1.877.468.3567

Portsmouth Office
415 PortCentre Parkway
Portsmouth, VA 23704
(P) 1.877.4NTELOS -or- 1.877.468.3567